Recently we had an issue in our house where my son’s Kindle Fire was stuck on mute and I couldn’t get the volume back up whatever I tried. He, funnily enough was happy to watch his Fire with no volume! I guess it was better than nothing.

It is the kids Fire with the sturdy blue cover that it happened to but I guess maybe it could happen to other Fires too if they work the same way.

I dragged down the settings from the top and sure enough the mute button was on, so I tried dragging the volume slider and it dragged fine but still the mute button was on. I tried holding the mute button to turn it off but that also had no effect.

Even the volume buttons on the side of the Fire did not make any difference, the volume was still off.

I couldn’t figure out what my son had done to turn off the volume and I couldn’t find any answers online. I did find something talking about some settings that may have caused it but I couldn’t find what they were talking about.

Anyway, I found an answer (it is not ideal but it works so I guess it is an answer), and it was the age old answer where technology was concerned, a hard reboot. I turned the Fire off by holding down the power button until it asked if I wanted to turn it off and then turned it back on again by holding the button again and sure enough when I tried it again the volume was back on again.

I have had the problem of no sound on the Fire a couple of times now. I can only assume that my son presses something somewhere along the line to do this. It doesn’t seem to be a simple mute as this should then come back on again when you unmute it, but it doesn’t.

Oh well, at least there is a solution that will not drive me completely crazy!

Update: We now have a new Fire and the same thing happens with this too. Apparently there may be a certain app that causes this issue but I don’t know which one so that doesn’t really help! In any case the reboot does still work and the mute problem does not happen so much that this gets annoying.